Customer Story: Magnetite Singapore Pte Ltd
fentu.io · 2 min read · 31 March 2025
A Singapore double-glazing firm chose fentu to track appointments, unique products and staff — linking office and field as they prepare to scale.
fentu FSM Success Story
"We chose fentu because it focuses more on the type of business we are."
Magnetite.sg installs double glazing. We are a small Singapore-based firm that manufactures and installs these double-glazed window systems with our own workforce. Although we are not window installers, we are in the same market as them.
We are finding it challenging to keep track of appointments, where our workers are assigned, our finances, and how we are utilizing our limited resources as we plan to expand our size next year. We decided it was time to find a way to automate, use, and organize our complicated tasks and limited resources.
We chose fentu as our solution since it focuses more on the sort of business we are than on the technicians themselves. They provide many options on a single platform that will allow us to track our appointments, unique products, and staff. It will provide a link between our office and their workplace.
What Magnetite needed
- Visibility into appointments and worker assignments across a growing operation
- Better coordination between the office and field teams
- A single platform to manage unique products, staff, and service workflows
- Room to scale without adding unnecessary complexity
Why fentu
For a manufacturing-and-install business like Magnetite, generic technician-first tools did not fit. fentu FSM was built to support the full service operation — from scheduling and product tracking to mobile execution — giving small teams the structure they need to grow with confidence.
